Terms and Conditions for Meridian Timepiece
Introduction
Welcome to Meridian Timepiece. These Terms and Conditions govern your use of our website and services, including the sale of premium and luxury watches, watch repair and servicing, custom watch modifications, sourcing rare and vintage timepieces, appraisal services, and sales of straps and accessories. By accessing or using our online platform, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or services.
1. Definitions
- "Our site," "our online platform," "this service" refers to the website operated by Meridian Timepiece.
- "User," "You," "Your" refers to the individual or entity accessing or using our services.
- "Services" refers to all offerings by Meridian Timepiece, including product sales, horological services, appraisals, and customer support.
2. Use of Our Website
You must be at least 18 years old to use our website and services. You agree to use our site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.
3. Products and Services
Meridian Timepiece offers a range of high-end horological products and services. While we strive for accuracy in product descriptions, pricing, and availability, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All sales are subject to availability. Prices are subject to change without notice.
- Watch Sales: All luxury timepieces sold are genuine and undergo rigorous inspection.
- Repair and Servicing: Services are performed by experienced watchmakers. Estimates are provided, and approval is required before work commences.
- Appraisal Services: Appraisals are based on market conditions, condition of the timepiece, and our expert judgment. These are for informational purposes and not guarantees of future value.
- Custom Modifications/Sourcing: Custom projects and sourcing requests require detailed consultation and agreement on terms before commitment.
4. Orders and Payments
Placing an order on our online platform constitutes an offer to purchase the products or services. All orders are subject to acceptance by Meridian Timepiece. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received in full before any product is dispatched or service commenced.
5. Shipping and Delivery
Meridian Timepiece will arrange for shipping of purchased items to the address provided by the user. Shipping costs and estimated delivery times will be communicated at the time of purchase. Risk of loss and title for items purchased from our site pass to you upon our delivery of the items to the carrier. We are not responsible for delays caused by the shipping carrier or customs.
6. Returns and Refunds
Our return and refund policy is detailed separately on our website. Generally, products must be returned in their original condition within a specified period from the date of receipt, accompanied by proof of purchase. Custom- orders, services rendered, and certain limited-edition items may not be eligible for return or refund.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Meridian Timepiece or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, display, or create derivative works from any part of our site without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Meridian Timepiece shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or inability to use our website or services. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Meridian Timepiece has been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Meridian Timepiece, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your use of our site or services or your violation of these Terms and Conditions.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kuala Lumpur, Malaysia.
11. Changes to Terms
Meridian Timepiece reserves the right to modify or replace these Terms and Conditions at any time. We will indicate the date of the last revision at the top of this page. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Meridian Timepiece
387 Jalan Bukit Bintang, Ground Floor 3,
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100, Malaysia